FAQ

FAQ

Does it need plumbing?

No. Water comes from the built-in 10 L (2.6 gal) clean-water tank, and used water goes into a separate 10 L (2.6 gal) wastewater tank.

How does the water turn on?

Press the button and water runs into the basin.

How is the pump powered?

It uses a USB-C rechargeable pump.

What kind of water does it dispense?

Cold water only. It dispenses water from the 10 L (2.6 gal) clean-water tank.

What are the dimensions?

80 × 32 × 42 cm (31.5 × 12.5 × 16.5 in) (H × W × D). The sink is a wood cabinet with a door and stands on adjustable legs.

How big and heavy is the package?

The package is 38 × 46 × 72 cm (15.0 × 18.1 × 28.3 in), and the shipping weight is 11 kg (24.3 lb).

Can I use it for my health permit or inspection?

Rules differ by business type and location, and we can't confirm what your inspector will accept. Please check your local requirements before ordering.

How much is shipping?

Free shipping within the contiguous US, worldwide shipping available. Shipping to the 48 contiguous states is free. Alaska and Hawaii: $100 per sink. International: $69 per sink. Orders ship with UPS. Delivery times vary by destination. For international orders, customs duties, taxes and import fees are collected by UPS at delivery and vary by country; see "Will I pay customs?" below.

What is your return policy?

We accept returns when the sink arrives damaged, is defective, or is not as described or pictured. Report it within 14 days of delivery with photos, and we'll send replacement parts, a replacement unit or a refund, and cover return shipping. We don't accept change-of-mind returns and we don't offer exchanges. Customers in the United Kingdom keep their legal 14-day right to cancel. Full details are on our Refund Policy page.

Is there a warranty?

Yes, a 1-year warranty against manufacturing defects.

How much does it cost?

Prices start from $449 and vary by finish; the current price is shown on each product page.

When will my order ship?

Ships next business day from New York. Orders ship with UPS. Delivery times vary by destination.

Is it in stock?

Yes, it's in stock and ships from our New York warehouse.

What finishes are available?

It comes in nine finishes; use the Color options on the product page to see each one.

Does it need assembly?

No. Arrives fully assembled, no assembly needed.

Will I pay customs?

At checkout you pay the product price and the shipping charge. For international orders, customs duties, taxes and import fees are collected by UPS at delivery and vary by country. We do not set those amounts. Orders shipped within the United States, including Alaska and Hawaii, have no customs charges.

Buy 2 or more, save 10% – applied automatically at checkout.

The discount is applied automatically at checkout when you buy 2 or more.

Buying 3 or more? Contact us for wholesale pricing: support@portablesinkshop.com

Write to us at that address and we'll help you with wholesale pricing.

Can I use it in a salon?

Yes. Salon and beauty pros use it in a treatment room or a station that has no sink. Rules differ by business type and location, so please check your local requirements before you rely on a portable sink for a permit or an inspection.